Why Call Dr Steam? We Understand Your Home is Your Castle.
When you 'Call Dr Steam,' you're not just getting a cleaning service, you're inviting a team built on a legacy of trust and dedication into your home. We understand that your home is your most important investment, and you deserve a partner who treats it with the utmost respect and delivers results you can count on.
Every great business starts with a belief. For Dr Steam, it began over 15 years ago with a simple, yet profound, commitment to quality and genuine relationships...
Our Story:
Building Trust One Clean at a Time
At the heart of Dr Steam is Janea Pridmore, a proud Lubbock business owner and community leader. With more than a decade of experience in administration, customer service, and business operations — from local companies to leadership roles — Janea brings the organizational expertise and relationship-first mindset that sets Dr Steam apart. She knows that when you invite someone into your home, trust matters most. That’s why she has built Dr Steam around respectful service, clear communication, and an unwavering commitment to quality.
The high standards Dr Steam is known for today were built on years of hands-on experience from skilled technicians, including her husband Josh, who trained under Dr Steam’s original founder. Their expertise has shaped the methods and mentoring that guide our current and future technicians, ensuring consistency and excellence in every service we provide.
Under Janea’s leadership, Dr Steam continues to grow while honoring the legacy of excellence established over the past 15 years. With a dedicated team by her side, she is committed to raising the bar for carpet cleaning, restoration, and home care – one trusted service at a time.
Dr Steam continues a legacy of excellence. The foundational knowledge and experience cultivated over our 15 years in business are now woven into the fabric of our team, ensuring the consistent quality and trusted service our customers expect.
For our customers, this means you get the best of both worlds: the technical know-how to restore and refresh your home, and the professional, caring approach that makes every interaction easy, respectful, and reassuring. From routine carpet cleaning to emergency flood services, we stand behind our promise: every home treated with respect, every client treated like family.
Beyond Cleaning: Restoring Peace of Mind
At Dr Steam, we understand that a clean home is more than just sparkling floors – it's about health, comfort, and peace of mind. We're proud to offer comprehensive carpet cleaning, tile & grout cleaning, and specialized 24-hour flood and fire restoration services. Our goal isn't just to make things look clean, it's to restore your space to its pre-loss beauty, creating a healthier and happier environment for you and your family.
While we provide a full suite of professional cleaning services, similar to industry leaders, we have a clear focus: we specialize in bringing freshness back to your living spaces and being your reliable hero in times of unexpected water damage. We are experts in what we do, and we dedicate ourselves to those areas where we can deliver the most exceptional value and results.
Our Unwavering Commitment: Restoring Homes, Building Relationships
The Dr Steam Guarantee
It's More Than a Service, It's Our Promise.
What truly sets Dr Steam apart is our dedication to our clients. We’re not just here to clean, we’re here to build lasting relationships. Every Dr Steam technician embodies our core values, a 'Code of Conduct' that ensures your experience is nothing short of exceptional. This means:
Genuine Respect
We treat your home like our own. We always wear shoe covers, ask permission before entering rooms, and act with the utmost professionalism.
Unquestionable Trust
We aim to be the service provider you know by name, the one you feel completely comfortable with in your home, even if you need to step out for a moment.
Uncompromising Quality
We take immense pride in our 'backbreaking work,' ensuring every job is done with meticulous care and precision. If you're not completely delighted, we'll return to make it perfect – that’s our unwavering guarantee.
Exceptional Value
Choosing Dr Steam means getting premium service at a fair, transparent price. We believe professional cleaning and restoration should deliver peace of mind, not surprise invoices — which is why we provide clear estimates and stand by our work with a satisfaction guarantee.
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Your Emergency Hero
Life happens, and when it brings a flood or a serious spill, you need immediate help. Our 24-hour restoration service means we're ready to respond quickly, turning a stressful situation into a path back to normalcy.
Experience the Dr Steam Difference
Give Dr Steam a Try: Your Satisfaction Guaranteed!
We're so confident you'll be thrilled with our service that we guarantee it. If we don't deliver on our promise, we'll make it right. Contact us today to schedule your appointment and discover the Dr. Steam difference!
Meet The Team
Owner & Operations Leader
Janea Pridmore
Janea brings over a decade of experience in business operations and customer service to Dr Steam. She oversees day-to-day operations with a focus on clear communication, respect, and lasting client relationships, combining professionalism with genuine care for the families they serve.
Owner & Service Specialist
Josh Pridmore
Josh has more than 15 years of hands-on experience in carpet cleaning and restoration. He is recognized for his skill, professionalism, and pride in delivering reliable results for every client.
Head Rig Manager
Hagan Hester
Originally from May, Texas, Hagan grew up playing sports and developed a strong work ethic early on. When he's not on the job, you’ll likely find him outdoors—hunting, fishing, or enjoying time in nature.
Rig Manager
Kase Helmberger
Kase is from Caddo Mills, Texas, and is currently attending Texas Tech University. A lifelong athlete, he brings discipline and dedication to everything he does. Outside of work and school, he enjoys hunting, fishing, and spending time outdoors.
Technician
Ryland Billadeau
Originally from Big Spring, Texas, Ryland moved to May, TX for school, where he was active in sports and developed a strong team mindset. A true automotive enthusiast, he spends his free time watching football. chasing fast, loud cars, hitting the golf course, or enjoying the outdoors.
Technician
Luke Rybicki
Hailing from Caddo Mills, Texas, Luke is a student at Texas Tech University with a strong athletic background. When he's not on the job or in the classroom, he’s roasting coffee beans, playing guitar at local events, or spending time outdoors hunting and fishing. In the summers, you can often find him competing in rodeos.
Growing with our community
Join Our Team
Join the Dr Steam family! If you have a strong work ethic, a positive attitude, and a desire to provide excellent service, we want to hear from you. Fill out the form below to apply and become part of our growing team. We can’t wait to welcome you aboard!
With 15 years in the business and a growing team, we're actively hiring new technicians in Lubbock who share our passion for quality and our commitment to respectful service. Our immediate goal is to serve more homeowners, expanding our residential client base to bring our trusted services to even more families in the Lubbock community.
No matter how much we grow, our core values – exceptional service, unwavering quality, and genuine relationships – will always remain at the heart of everything we do. We're excited for the journey ahead and look forward to being your partner in maintaining a beautiful, cleaner home for years to come in Lubbock, TX.
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